One of my figure pre-orders arrived today. Sadly it arrived broken. The manufacturer made the slightly odd decision to ship it with the head assembled and attached to the body and somehow the bit that connects the head to the body snapped. The seller offered me either a return for refund or a partial refund if I wanted to try to repair it myself. Fortunately, the break was a good shape and location and the refund is more than enough for a bottle of the glue I used one drop of.