Considering making a whole bunch of Typica tutorials to go along with the next version release. It's complicated software, but I think if the concepts are broken down better and maybe made a little more accessible, that might help people use it better. Might also help with training if companies using the program can just point staff at a thing and say, "do it like this."
(might help at my own company if people who don't roast often or don't do certain tasks often know there's a nicely indexed set of tutorials where they can look up how to do a thing instead of them taking their best guess and my having to fix things when I get back from trips)