Resolved a technical support request for a company running a nearly decade old version of some software I wrote. It's doing what they need so nobody is touching it and honestly, that's fine. I'm hoping that the next version can be set up in a way that the issue they had can't happen, but companies tend to be extremely reluctant to upgrade to the point that I often have conversations where someone will make a feature request and I'll tell them I added that years ago.

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