us culture
imagine not having to go into every interaction with a company in Full Fight Mode
us culture
I’m canceling a bunch of accounts and they’re all fully Dark Patterned to the point that you have to talk to a human. That human’s job is to convince you not to cancel your account. Often their livelihood is tied to getting you not to cancel your account. You have to get them to do it anyway. Also try not to be an asshole about it. Have fun!
us culture
god damn they *called me back* today to make sure I was really sure
because people expect you to answer phone calls when you’re engaged with certain types of Business with them, I’ve been answering my phone. I previously did not do that and I look forward to not doing it anymore after the Business is completed.
