At times I wonder what exactly HTML-enabled e-mail has improved:
* phishing, definitely,
* illegible e-mail because fonts & stuff never look the same at the other end,
* bandwidth wastage,
* forcing people to "load remote content".
Once I was in an argument where HTML e-mail was meant to help those visually impaired but surely a text reader has a much better chance of getting it right with plain text?
Every time I teach a class that includes a cupping session I find at least one person who sets those up in about the least efficient way possible. I should probably just point people to this video in the pre-class materials. https://youtu.be/CE70njcI9_o
Author of Typica software for coffee roasters.