Got the survey for the support ticket for the replacement laptop fan. Given that they sent the same wrong part twice before getting the right one sent out and it took nearly a month of having a mostly unusable system, they got a 2. I used the comment field to let them know how they could have gotten a 10 along with an alternative in case they didn't want to actually empower the more competent employees to do the full job that could have gotten them at least an 8.
This is what I've been using to draft the coffee roasting book I've been working on. It's a hard cover Moleskine book that came in a swag bag from some event. Between the hard cover and the strap, I can fit it in my pocket without worrying about it getting destroyed and I can write notes as I think of them no matter where I am. The contents get moved to a computer, organized, and fleshed out when I have larger time blocks and I'm in the right state of mind for working on that.
TIL piano for elephants is a thing. https://www.youtube.com/playlist?list=PLzSEchvesNHbIdXClhtq1JoBgOx8D6378
Author of Typica software for coffee roasters.