Roasting the last of my limited edition Peruvian coffee. Will remove it from the web site later today, so now is the last chance to buy some of that before it's gone forever.
I tend to get really great service from shops, sometimes even discounts that aren't generally available. Why? Because I use a few simple tricks for being a great customer.
1. If there's a menu, look at it and use words that exist on that menu.
2. If I've been there before, present all the information needed to produce the correct outcome in the order they want that information at a pace that they can process it.
3. Please, thank you, don't invite them to come to my place and get naked.
I shouldn't need to say this, but apparently I need to say this: Yelling at your barista will not make the postal service deliver first class mail any faster. When you put a stamp on an envelope and drop it in a mailbox, you don't get a tracking number that can be used to get a delivery estimate and yelling at your barista will not change that fact. If you are unsatisfied with the quality of mail service, do not direct your outrage at your barista. Take it up with your congress peeps.
Ordered more carry out cups and lids. The next shipment of lids will be pink because they were sold out of black lids and white lids and the remaining non-pink options were more expensive. This might upset one firefighter who several years ago accidentally ordered a pink beverage and said it was delicious, but that he could never order it again because I guess fire fighters aren't allowed to like things that are pink.
Author of Typica software for coffee roasters.