The lot I've been using is also substantially more full now, but everybody else seems to have waited til very last minute to move there.
Me: Hi, I'd like to buy one of your $10K machines but I have a few questions that I need answered before I can do that.
Salesperson at trade show: Sure, email that to me.
me (email): *questions*
salesperson: (no reply)
me (several days later from an alternate email address): *questions*
salesperson: (no reply)
me a couple months later: *calls phone number on business card, leaves voicemail*
It shouldn't be this hard to spend several thousands of dollars. I want to buy, take the easy sale.
(the capsule type is slightly different and there's a small difference in the box art, but otherwise it's the same thing, though I do wish they sold this stuff from a bottle instead of blister packs. Blister packs are a terrible idea.)
Used up the last of my allergy medicine so I've obtained a fresh supply. The way the product options are organized it's challenging to find which package provides the best value. And then you have to hope things were stocked properly when you have two boxes of the same count of the same dose of the same active ingredient in the same brand at different price points.
One of my videos is up to 994 likes on YouTube (only took 7.5 years to get there but it's still one of the better videos out there for the material it covers). Will it hit 1000 by the end of the month? Maybe.
Watch it ad-free on the #PeerTube network: https://video.typica.us/videos/watch/a4aecb05-2e2b-4b80-a532-b1a78155139b
It's disappointing, but I don't see any reason to expect that they're not going to make this right and frankly it's better that a problem like this happens to someone like me than someone who urgently needs that particular machine to work. I can keep using my IR-1 for sample roasting and work on different aspects of my software while I wait for this to get resolved. The time zone situation is kind of obnoxious, though, since they're based in London (I get email between 4-7AM and I work closing).
New roaster is packed back in its case and in the original shipping box to go back for warranty repair (since it arrived in a non-functional state).
It looks like the motor only has two modes: full blast (meaning any coffee put into the machine is immediately expelled and it's moving more air than the heating element can heat so it never comes up to its pre-heat) and off. Also, once the machine notices a problem and puts on the purple light it takes 6-7 hours rest to do even that again.
It looks like the I-Pass will work all along any reasonable route on the next trip as long as I avoid the I-75/85 express lanes in GA (non-express lanes are free).
Author of Typica software for coffee roasters.