For the record, there's only been one instance of the site not taking orders and that was a joint effort between the service used to look up shipping rates changing its behavior when USPS discontinued regional rate boxes and my code not being robust against that change.
Had a customer try to order his very normal drink by ordering a completely different drink plus the modifications that convert that to what he really wanted. I told him what his drink was called and charged him for that instead of ringing up the more expensive combination of things he described. (Please use a third the word count and save 10 cents.) Had another customer I just had to say no, you can't have that (they eventually picked a real thing that exists and is even on the menu).
I don't know if this is something that hit all locations or if it's just the one I was at today but it looks like there may have been a software update to the self checkouts at Aldi and it now takes 3x as long for me to check out waiting for the computer to process my item scan. On the off chance the person responsible for that sees this, please roll whatever the hell that change was back. Another acceptable resolution would be bringing back more check out lanes and staffing them adequately.
Author of Typica software for coffee roasters.